JOB SUMMARY:

The Beertender is a senior-level, multi-faceted position that can perform all front of house functions. Depending on the taproom and specific service model, the Beertender’s responsibilities may include taking orders from behind the bar, pouring beers, checking on bar patrons, and cleaning & sanitizing the bar area. At all times, this position will ensure all quality standards are met and guests receive the most positive and welcoming experience.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Specifically, the responsibilities of the position include, but are not limited to, the following activities:

Take orders behind the bar, pour beers for customers, answer questions about food and drinks, process POS transactions for customer payments, run food & beers to the bar, provide needed items, and/or check on bar patrons throughout service
Welcome patrons to the bar. Provide them with menus if applicable and/or inform them of the QR code scanner for menu access and ordering. Say goodbye and thank you to all customers 
Complete normal and additional cleaning and sanitation as required
 Answer customer questions as needed on food items, beers, retail or other. Know and understand the fundamentals of our beers and the brewing process 
Look for ways to improve the guest experience. Alert a manager if there are any problems
Always be positive and proactive with the guests and co-workers. Work as a team with other staff to ensure a smooth and successful working environment. Team players treat every guest as their own. Always help anyone on staff
Other related duties as assigned