The Host is a support-level position that performs multiple front of house functions including directing guests to their table, cleaning & sanitizing throughout the restaurant, and answering guests questions. At all times, this position will ensure all quality standards are met and guests receive the most positive and welcoming experience.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Specifically, the responsibilities of the position include, but are not limited to, the following activities:
Welcome patrons into the restaurant and seat them. Provide them with menus if applicable and/or inform them of the QR code scanner for menu access and ordering. Say goodbye and thank you to all customers Complete normal and additional cleaning and sanitation as required Maintain clean and stocked restrooms Answer customer questions as needed on food items, beers, retail or other. Know and understand the fundamentals of our beers and the brewing process Look for ways to improve the guest experience. Alert a manager if there are any problems Be dressed properly, organized, and ready to clock in on time Always be positive and proactive with the guests and co-workers. Work as a team with other staff to ensure a smooth and successful working environment. Treat every guest as your own. Always help anyone on staff Other related duties as assigned
Beer Before Glory