Visitor Center Guide - Beer Educator
Firestone Walker Brewing Company began as a small brewery with roots in the wine country on California’s Central Coast. Now a regional craft brewery, our singular purpose remains – to craft the world’s best beers. Passionately in pursuit of the perfect beer… and never satisfied.
$18/hr, plus tips!
Firestone Walker Brewing Company is looking to hire a part-time Beer Educator for the on-site Visitor’s Center (VC) located at the Paso Robles facility. The VC operates a tasting room atmosphere that is both fun and educational. The Beer Educator is responsible for providing tours of our brewery, giving guests a special glimpse into the production and history of Firestone Walker. The Beer Educator must be friendly, easy going, enthusiastic and confident in their ability to teach the public about the craft beer industry. They possess an understanding of the brewing process, an ability to relay information to guests, and have fun while doing it. This position involves promoting Firestone Walker’s beer by being welcoming, knowledgeable and passionate. The ideal candidate will provide amazing customer service in this educational environment.
Essential Job Duties and Responsibilities:
Responsibilities of the position include, but are not limited to:
Create a fun, high-energy environment where patrons can learn about FWBC, our beers and general beer production Provide an engaging and inviting environment for guests to learn and taste Understand basic draft use and maintenance, as well as proper beer service standards Assist with tour scheduling and communications, and provide tours of the brewery showcasing our history and brewing process to guests Become an informed resource for our guests on all core products and answer questions on new beers as released Greet each customer as they enter the Visitor’s Center Complete daily and weekly cleaning tasks efficiently Use of Micros POS for all sales transactions or any future POS Systems Process orders and guest payments Reconcile the cash/credit drawer at the end of the day Complete opening and closing tasks efficiently Stock and replenish items including but not limited to beer, glassware, and merch Comfortable moving and tapping kegs as needed Other duties as assigned
Beer Before Glory