The Runner is a support-level position that performs multiple front of house functions including running beer & food to tables and cleaning & sanitizing throughout the restaurant. At all times, this position will ensure all quality standards are met and guests receive the most positive and welcoming experience.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Specifically, the responsibilities of the position include, but are not limited to, the following activities:
Run food & beers to tables, ensuring the correct quality is present first, bus tables, provide needed items, and/or check on tables throughout service Run food window as expo and coordinate orders for other runners to run and deliver to tables Complete normal and additional cleaning and sanitation as required Answer customer questions as needed on food items, beers, retail or other. Know and understand the fundamentals of our beers and the brewing process Look for ways to improve the guest experience. Alert a manager if there are any problems Be dressed properly, organized, and ready to clock in on time Always be positive and proactive with the guests and co-workers. Work as a team with other staff to ensure a smooth and successful working environment. Treat every guest as your own. Always help anyone on staff Other related duties as assigned
Beer Before Glory