Location

US-CA-Commerce

ID

2023-22795

Type

Regular Full-Time

Category

Operations- Other

The primary purpose of this position is to provide customer service to our internal and external customers by accurately processing orders and answering questions under direct supervision.

Hourly Compensation Range: $20.00 - $22.00/HR

• Answer and respond to customer calls.
• Enter customer orders into the system.
• Process, organize, and file paperwork.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

• High School Diploma or equivalent
• Basic PC skills using MS Office and other various computer programs including presentation software
• Verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications:

• Previous Customer Service experience preferred
• Experience in consumer products or distribution industry preferred
• 10-Key by touch
• Type 50 words per minute

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone

Competencies:

• Accountable for meeting own targets, work is reviewed periodically.
• Problems encountered will be defined, repetitive, and routine with a solution readily available.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.