Taproom Lead Beertender

Wilmington Brew Works

Wilmington, DE, USA

Full-time

Beertenders / Servers

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Aug 18

TAPROOM LEAD BEERTENDER

Wilmington Brew Works, a Micro Brewery & taproom in Wilmington, Delaware, is looking for a full-time lead beertender. We’re interested in talking to self-motivated, enthusiastic individuals who are passionate about craft beer, comfortable working in a fast-paced environment, and willing to wear many hats.

Responsibilities:

  • Providing excellent customer service, ensuring that all of our guests have the best possible experience with Wilmington Brew Works products. Greeting & interacting with our guests. Provide educated ordering guidance and be knowledgeable about the products on tap, the brewery and the building. 
  • Point person for Alamo Room Events as parties begin and end. 
  • Practicing proper pouring techniques, in both glasses and growlers.
  • Ensuring policies and liquor laws are being followed
  • Maintaining cleanliness of taproom, event space and outdoor areas. 
  • Changing kegs and updating the product availability on menu boards and POS
  • Weekly inventory and ordering of taproom consumables, such as snacks, N/A beverages, non-merchandise items. Keeping items stocked for operational ease
  • Handling cash and processing transactions through a point of sale system
  • Working to properly market the taproom and Wilmington Brew Works beer and cider
  • Overseeing the Front of House weekly event schedule.
  • Assisting leadership with implementation of SOPs and proactively identifying areas where change is needed
  • Assisting leadership with performance evaluations for FOH team
  • Assisting leadership with maintaining files
  • Other duties as required

Qualifications: 

  • Outgoing personality, excellent communication skills, and the ability to multi-task and remain calm in a bustling environment
  • A love for craft beer and a working knowledge of the industry 
  • 2-3 years experience in the hospitality industry, preferably in alcohol/beverages 
  • Attention to detail, cleanliness, and ability to work independently
  • Math skills necessary to accurately perform calculations and process payment transactions
  • Excellent verbal communication and skills 
  • Flexible schedule including working nights and weekends 
  • Delaware Alcohol certification required upon hire
  • Must be at least 21 years of age
  • Cicerone Server and/or Certified Cider Professional certifications a plus. 

Physical Requirements:

  • Able to reach, bend, stoop, lift 55 lbs to shoulder height, and manage the transport of 165 lb kegs
  • Ability to work in a standing position for extended periods.

Schedule:

  • 32-40 hrs per week
  • Shift Work Thursday through Sunday plus additional weekday shifts and admin work. 

Compensation

  • $15-$20/hr base pay (commensurate with experience) plus shared tips from pool
  • Earned PTO 
  • Dental, Vision, Life insurance.
  • 401K Matching after 1 year
  • Beer & Cider Education 
  • Beer & Cider Benefits


Apply via email to Ryan@Wilmingtonbrewworks.com.



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Wilmington Brew Works

Playfully Pretentious, Easily Enjoyed

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